In the event the diagnosis results in recommendation for replacement parts to be sent to the customer, please note parts may take between 7-10 business days to arrive and we do not provide overnight shipping. The process of diagnosis and issuing recommendation(s) to resolve issues may take several days and will require cooperation from the customer to complete recommendations as instructed. Pictures and audio/video recording must be emailed to us along with your order number and the VIN number from your vehicle to provide service. If you require tech support, please note you will need to take pictures and provide a short audio/visual recording (less than 20MBs) to highlight the issue(s) that our tech team can review for a proper diagnosis. to answer your all types of questions and can walk you through if you have any problem. Get questions? Need some instructions any time, our dedicated technical support team are here Mon. Free: Life Time Technical Support (No one else offers it!).
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